Privacy Policy
Issued by: InterpreTree Inc. (hereinafter referred to as "we" or “Us”)
Effective Date: February 25, 2026
InterpreTree Inc. deeply understands the importance of personal information and is committed to ensuring its security and reliability. We strive to maintain your trust by adhering to the following principles to protect your personal information: consistency between rights and responsibilities, clarity of purpose, consent and choice, minimization of data collection, ensuring security, participation of the subject, and transparency. We promise to adopt security measures in line with industry standards to safeguard your personal information.
Please read and understand this Privacy Policy (hereinafter referred to as “this Policy”) carefully before using our services. By using our services, including continuing to browse this website, you confirm that you have fully understood and agree to the contents of this Policy.
1. How We Collect and Use Your Personal Information
Personal information refers to any information related to an identified or identifiable natural person that is recorded electronically or in another manner.
For All Users (including visitors, clients, and interpreters)
We collect and use the following types of personal information to provide services, maintain the security, and ensure the stable operation of the platform:
- For All Users (including visitors, clients, and interpreters)
We collect and use the following types of personal information to provide services, maintain the security, and ensure the stable operation of the platform:
- For All Users (including visitors, clients, and interpreters)
We collect and use the following types of personal information to provide services, maintain the security, and ensure the stable operation of the platform:
- For All Users (including visitors, clients, and interpreters)
We collect and use the following types of personal information to provide services, maintain the security, and ensure the stable operation of the platform:
For Clients
To match and provide translation services, we collect:
(1) Service Request Information: Information you provide, such as translation languages, project field, budget, deadline, etc.
(2) Contact and Communication Information: Information provided during communications with interpreters or customer service, project files, and communication records.
(3) Payment Information: To process service payments, we collect your payment account information (processed by third-party payment institutions, and we only receive the payment result notification).
For Interpreters
To verify qualifications and present you to clients, we collect:
(1) Qualification and Ability Information: Personal resume, educational background, work experience, professional qualifications, language proficiency certificates, translation expertise, work samples, etc.
(2) Financial Information: To pay you, we collect your payment account information (bank account number/Alipay account) and personal information (e.g., ID number) or business information (e.g., unified social credit code) required for invoicing.
2. How We Use Cookies and Similar Technologies
To ensure the normal operation of the website, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. Using cookies, the website can store preferences and other data. You can manage or delete cookies according to your preferences. However, if you do so, you will need to manually adjust the settings each time you visit our website.
3. How We Share, Transfer, and Disclose Your Personal Information
Sharing
We do not share your personal information with any company, organization, or individual, except in the following cases:
(1) Necessary for Contract Fulfillment: To facilitate and complete translation services, when you, as a client, select an interpreter, we will share your necessary service request information (e.g., project description, files) and contact details with the interpreter to provide services. Similarly, we will display interpreters’ basic information, qualifications, and abilities to clients.
(2) Service Providers: We may share your personal information with third-party service providers to help us provide, maintain, and improve our services. These service providers may include payment processing, data storage, email sending, and technical support. All such partners must comply with strict privacy and data protection terms and are only allowed to use the information for service provision.
(3) Business Transfers: In the event of business mergers, acquisitions, or asset sales, your personal information may be transferred as part of the business. In such cases, we will make reasonable efforts to ensure your information remains protected and notify you accordingly.
(4) Partners and Marketing: In certain cases, we may share your information with third-party partners, who have been rigorously selected, to provide you with promotional information or products related to our services. We only share information with those partners who meet our privacy protection requirements, and you can choose to opt-out of such promotional content.
(5) With Your Explicit Consent: After obtaining your explicit consent, we may share your personal information with others.
(6) Legal and Compliance Requirements: In accordance with legal regulations, litigation dispute resolutions, or requests from administrative or judicial authorities, we may share your personal information.
Transfer and Disclosure
We will not transfer your personal information to any company, organization, or individual, nor will we publicly disclose your personal information, unless we obtain your explicit consent or are required by mandatory laws and regulations.
4. How We Protect Your Personal Information
We have adopted security measures that meet industry standards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. We take all reasonable measures to safeguard your personal information, such as using HTTPS for secure browsing, encryption technology to ensure confidentiality, and trusted protection mechanisms to prevent malicious attacks.
5. Your Rights
In accordance with relevant laws, regulations, standards, and the common practices of other countries and regions, we guarantee that you have the following rights regarding your personal information:
(1) Access, Correction, and Deletion: You have the right to access and correct your personal information through your account settings, or request deletion of certain personal information by contacting us.
(2) Withdrawal of Consent: You can withdraw your authorization for us to continue collecting your personal information at any time.
(3) Account Deletion: You can apply to delete your account. After you voluntarily delete your account, we will stop providing services and will delete or anonymize your personal information according to applicable laws.
6. How We Handle Children's Personal Information
Our products, website, and services are primarily aimed at adults. Children may not create their own user accounts without the consent of their parents or guardians. In cases where personal information of children is collected with parental consent, we will only use or disclose such information when legally permitted, with explicit parental or guardian consent, or when necessary to protect children.
7. How This Policy is Updated
Our Privacy Policy may change. We will not reduce your rights under this Policy without your explicit consent. Any changes to this Policy will be posted on this page. For significant changes, we will provide more prominent notifications (including sending notifications via website announcements or text messages, explaining the specific changes to the Privacy Policy). Significant changes to this Policy include but are not limited to:
(1) A major change in our service model;
(1) A major change in our service model;
(3) A major change in your rights and their exercise methods regarding personal information processing;
(4) A change in our contact information and complaint channels.
8. How to Contact Us
If you have any questions, comments, or suggestions about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Email: info@interpretree.com
We will respond within 15 business days in most cases.
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